Everything you need to know about travelling to Lapland with us.
Book with confidence
With over 20 years' experience of sending families on magical trips to Lapland to see Santa, we know how to look after you properly. Our package holidays are ABTA and ATOL protected and we also offer a Snow Guarantee and flexible payment options, so you can book with confidence.
If you need us, we're here before, during and after your holiday. Whether that's in-person or just a quick phone call away, support is always close at hand.
Your magical holiday should be stress free. We take care of the details in the background, so you can focus on what really matters: enjoying your time away with the family.
Important update: We're pleased to confirm that we're not applying any surcharges to our package holidays to Santa's Lapland, so you can book your trip with confidence and complete peace of mind. The price you see when you book is the price you'll pay for all current and new bookings.
Travel insurance
We strongly advise securing travel insurance for your Lapland trip. For a quote, our insurance partner, Campbell Irvine, can assist. To get in touch, please click here.
Please note, Santa's Lapland is an Unregulated Introducer of Campbell Irvine Ltd who are authorised and regulated by the Financial Conduct Authority.
Foreign travel advice
Travellers are advised to read the FCDO travel advice for the country they are travelling to. Find out more here.
Health advice
The National Travel Health Network and Centre (NaTHNaC) TravelHealthPro website provides specific country-by-country travel health advice.
ABTA FAQs
ABTA has updated advice and FAQs for travellers here.
No deposit
Book your holiday with no deposit when you choose to pay monthly with our new direct debit option. T&C's apply.
Alternatively, you can secure your holiday for just £150pp deposit and your final balance will be due 10 weeks before departure. For some dates we might need to increase the deposit a little to secure your choice of flights.
See our payments page for more information.
Snow guarantee
The weather is an important factor on our Santa’s Lapland holidays, we’re always keeping an eye on the forecast and speaking with our local suppliers.
If we have any cause for concern about the weather conditions, we will endeavour to contact you 7 days before your departure to let you know.
If we and our suppliers believe that there’s not enough snow to run the activities included in your Santa’s Lapland package, we will contact you again 72 hours before travel with an update and advice on the options available to you, which may include cancellation.
In the event that we decide that there is insufficient snow you will have the following choices:
- You can amend your travel dates to any of our other Santa’s Lapland dates that are available in the same season and at no cost, provided that the elements of the holiday (accommodation, room type, duration and party composition) remain the same. If you change any of the holiday elements, you’ll need to pay the difference in price if it is more expensive, or if the new arrangements are cheaper, you will receive a refund of the difference.
- If you decide not to travel at all, you can cancel with a full refund of all monies paid to Santa’s Lapland for the trip.
General FAQs
For help and support with any of your pre or post travel questions for Santa's Lapland.
Terms and conditions
Browse our list of terms and conditions and policies for all you need to know about booking your holiday with Santa’s Lapland.
