Our Sustainability Journey
Our employees and customers love the great outdoors. The places we visit are special, and it’s our responsibility to keep them that way long into the future. As part of Hotelplan UK, Inghams and Santa’s Lapland were early signatories of the Glasgow Declaration on Climate Action in Tourism to halve emissions by 2030 and reach net zero by 2050. We’ve also signed the WTTC’s Nature Positive Travel and Tourism commitment. To read our latest Impact Report click here.
Our Climate Action Plan
Measure
A crucial part of any climate action plan, we wanted to ensure we had an accurate starting point from which we could measure progress over time. Since 2022, we have been working with ecollective annually to measure the carbon emissions of every one of our holidays - including all transport, accommodation, activities, and excursions - as well as the operational activities involved in running our business.
In 2023, we published our Hotelplan UK Group Climate Paper and Biodiversity Paper that outline our clear planet goals for the future. With clear calculations in place, we can confidently set about tackling the next challenge: reducing our carbon footprint.
Reduce
We are working hard to adapt our operations and reduce our footprint, both on the climate and the natural world, and we must do this with our suppliers, our partners and of course our customers all on board.
What makes our trips truly memorable for customers will not change, and we are confident they will ultimately be better.
Mitigate
Alongside our promise to measure and reduce our carbon footprint in the coming years, is our promise to protect and restore nature as part of our partnership with Rewilding Britain.
The concept of rewilding is fundamental to the long term resilience of our holidays, as well as underpinning all our health and wellbeing. You can read more about our partnership with Rewilding Britain in our latest Impact Report and our 2023 Biodiversity Paper.
In addition, in 2023, we also launched a partnership with Klimate and begun investing in carbon removal projects around the world, many of which are nature-based solutions.
Communicate
The final part of our action plan is all about communication and collaboration. It is our promise to talk openly and honestly about our progress, admitting when we fall short of our ambition and celebrating the successes we know we will have along the way. It is about bringing everyone with us on this journey; our customers, our staff and our partners.
Partnerships
Working with incredible partners, such as our charity partner, Family Fund is so important to us. They help many families raising disabled or seriously ill children in the UK, and have advised us in the development of our Santa’s Lapland Sensory Guides for Santa's Magic and Santa's Aurora. Discover how we’re working together with organisations that share our values on our Partnerships page.
Please contact us on sustainability@hotelplan.co.uk with any feedback or questions you may have regards our sustainability journey.
Impact Reports and Papers
We’re excited to share our very first Impact Report and Planet and People Report for 2025. It’s an insight into the progress we've made on our sustainability journey so far. From reducing our environmental footprint to supporting biodiversity and communities, this report outlines the steps we’re taking to achieve our goals by 2030 as well as the challenges faced.
